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Design and Architecture :::
In the first iteration of the design of
SVT Policy Writer project, the core team developed a process flow
diagram detailing the workings of the underwriting process. The team
built a high level process flow that showed the overall picture of
how business is conducted during the underwriting process; the team
then developed more in-depth diagrams detailing how specific areas
of the underwriting process functioned.
Based upon these process flow diagrams, the team developed more refined
models of how business is conducted at Insurance institutions. It
is based upon these later modeling techniques that the majority of
the design specifications are derived. However, the process flow portion
of the design provided a common base for the team to build the more
refined models.
High
Level Process Flow
The High Level Process Flow details how the
major functions of the business are performed, and in what order.
It is not meant to limit the workflow to a specific model, but rather
to form a common picture of how the business runs under normal circumstances.
The High Level Process Flow diagram covers the business process from
the inception of an opportunity to the issuance and servicing of a
policy.
When the proposal has been created to meet the distributors needs,
the underwriter reviews the underwriting and the proposal with their
underwriting manager. The manager views the analysis and the details
of the underwriting and possibly recommends changes to the quotes.
If changes have been recommended, the underwriter goes back to Create/Revise
Proposal to change the quotes that were generated.
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